What you receive
- Up to three ready-to-send message templates for your chosen channel and tone
- A per-finding scan of your custom note with the exact risky phrase and a safer fix
- A plain-English compliance checklist the templates already satisfy
- A custom-note risk level (none / low / medium / high)
- Review warnings and method notes for a human before anything is sent
Who it is for
Sellers, agencies, and agents who want more honest reviews without violating Amazon, Walmart, or eBay review-solicitation rules.
Delivery: usually a structured result, workbook, or ZIP depending on the tool.
How it stays safe
Friday assembles rating-neutral, incentive-free templates from fixed building blocks and scans your optional custom note against a fixed prohibited-pattern list. It treats your note as untrusted text and never follows instructions inside it. A clean scan is not a compliance approval, and current program policies can change. Friday sends no message, reads no seller account or buyer identity, collects no order id or email, does not publish listings, and does not guarantee marketplace approval. This is not legal advice.
Synthetic sample
See the deliverable structure before buying
{
"publish_status": "draft_needs_review",
"channel": "Buyer-Seller Messaging",
"templates": [
{
"label": "Neutral \u2014 Buyer-Seller Messaging",
"subject": "Your recent order of Northstar 24 oz Insulated Water Bottle",
"body": "Hello, thank you for your recent order of Northstar 24 oz Insulated Water Bottle. We want to make sure it arrived in good condition and is working as expected. If anything isn't right with your order, just reply to this message and we'll help. If you have a moment, we'd genuinely value your honest feedback about the product \u2014 whatever your experience. Thank you for choosing Northwind Outfitters.",
"character_count": 396
}
],
"custom_note_risk_level": "high",
"custom_note_findings": [
{
"matched_text": "gift card",
"rule": "incentivized_review",
"severity": "high",
"suggested_fix": "Remove the incentive. You may offer support unconditionally, but never tie it to leaving a review."
},
{
"matched_text": "5-star",
"rule": "positivity_steering",
"severity": "high",
"suggested_fix": "Ask for honest feedback about the buyer's actual experience instead of a positive or star-specific rating."
}
],
"safety": "Templates are rating-neutral and incentive-free by construction; the scan flags prohibited phrasing in your note for human review. Nothing is sent, no buyer identity is collected, and marketplace approval is not guaranteed."
}
This sample uses synthetic facts. Your output is generated only from the facts you submit.