What you receive
- Overdue, due-soon, open, responded, or resolved status for every supplied dispute
- Days until each supplied respond-by date, ranked with the most urgent first
- eBay-requested evidence split into provided and still-missing per dispute
- A per-reason suggested evidence checklist beyond what eBay requested
- Amount at risk totaled by dispute reason and by queue status
Who it is for
eBay sellers, agencies, and support agents triaging a batch of supplied payment disputes before a human responds in Seller Hub.
Delivery: usually a structured result, workbook, or ZIP depending on the tool.
How it stays safe
Friday organizes only the redacted dispute fields you supply—reference, reason, status, amount, respond-by date, intended response, and requested/provided evidence labels. It reads no eBay account, order, case, message, or buyer record; verifies no deadline, amount, or evidence; and does not respond to, contest, accept, or submit evidence for a dispute. Response deadlines and amounts are seller-supplied and unverified, evidence lists are organizational rather than a statement of eBay's requirements, and no result predicts an outcome. Friday does not publish listings and does not change a seller account. Confirm every respond-by date, response choice, and evidence request in eBay Seller Hub before acting.
Synthetic sample
See the deliverable structure before buying
{
"dispute_count": 3,
"overdue_count": 0,
"response_due_soon_count": 1,
"open_count": 1,
"responded_count": 0,
"resolved_count": 1,
"action_required_count": 2,
"total_amount_at_risk": 184.49,
"resolved_amount": 210.0,
"amount_at_risk_by_reason": [
{
"reason": "item_not_received",
"dispute_count": 1,
"amount_at_risk": 129.99
},
{
"reason": "significantly_not_as_described",
"dispute_count": 1,
"amount_at_risk": 54.5
}
],
"disputes_preview": [
{
"rank": 1,
"reference": "PD-NORTH-1001",
"reason": "item_not_received",
"queue_status": "response_due_soon",
"amount": 129.99,
"respond_by_date": "2026-08-05",
"days_until_deadline": 2,
"intended_response": "contest",
"requested_evidence_missing": [
"proof_of_delivery"
],
"suggested_additional_evidence": [
"signature_proof_of_delivery",
"order_and_shipping_records"
],
"requested_evidence_ready": false
}
],
"publish_status": "draft_needs_review",
"safety": "Organizes only the redacted dispute fields you supply. Friday reads no eBay account, submits no evidence, responds to no dispute, and predicts no outcome."
}
This sample uses synthetic facts. Your output is generated only from the facts you submit.