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Seller guide

How do I track FBA reimbursement deadlines and missing evidence?

Build a dated, seller-owned event ledger for FBA inventory and removal issues, then verify the current claim window and portal evidence before filing anything.

Start from the event, not the estimated reimbursement

Give each affected event a unique seller reference, type, quantity, SKU or FNSKU, observed anchor date, and current case status. The anchor has to match the event: a customer refund date, removal creation date, delivery-back date, or the date Amazon reported fulfillment-center loss or damage are not interchangeable. Preserve the source report row that supports the date instead of retyping it from memory.

Treat every window as a dated profile

Marketplace claim windows, automatic-reimbursement behavior, exceptions, and portal workflows change. Calculate an earliest and latest review date from a profile that records when it was reviewed, but verify today's Seller Central policy, marketplace, event type, and portal instructions before acting. A passed profile date is a review warning, not a denial; a future date is not permission to ignore an active portal notice.

Make missing evidence visible before the deadline

Keep a checklist beside each event: inventory ledger or adjustment row, returns or removal detail, refund or replacement record, shipment tracking, item or package photos, proof of inventory ownership, purchase invoice, catalog identifiers, and the reimbursements report check as applicable. A checklist organizes records; it does not prove authenticity, sufficiency, ownership, eligibility, or what the portal will request.

Separate not filed, filed, and resolved work

Rank not-filed events that are inside or approaching their verified window first. Once filed, record the case reference and stop counting the item as unfiled exposure; once resolved, retain the outcome for duplicate detection and reconciliation. Before any submission, check for an automatic or prior reimbursement so the ledger does not create a duplicate claim. Estimated amounts remain tracking values, never promised recovery.

Tools that help with this

Every paid output is a draft for your review before you publish, appeal, or activate anything. Friday does not access your seller account.

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