What you receive
- Window-may-have-closed, due-soon, open, in-progress, or closed-out status per case
- Days until each filing or information-response deadline, most urgent first
- A per-reason evidence checklist split into provided and still-missing labels
- Unrecovered amounts totaled by SAFE-T reason and by queue status
- Recovered and closed-out amounts separated for clean bookkeeping
Who it is for
Seller-fulfilled Amazon sellers, agencies, and support agents triaging a batch of refund cases before a human verifies windows and files in Seller Central.
Delivery: usually a structured result, workbook, or ZIP depending on the tool.
How it stays safe
Friday queues only the redacted case fields you supply—reference, reason, status, amounts, refund date, information-response due date, and evidence labels. Every filing deadline is your supplied refund date plus a policy window you configure, not Amazon's live SAFE-T window; a passed deadline is flagged for review, never declared forfeit. Friday reads no Amazon account, order, case, message, or buyer record; accepts no buyer identity; and does not file, appeal, escalate, or respond to a SAFE-T claim, contact a buyer, assert eligibility, or predict reimbursement. Friday does not publish listings and does not change a seller account. Verify the current SAFE-T policy window, each case's respond-by date, and the requested evidence in Seller Central before acting.
Synthetic sample
See the deliverable structure before buying
{
"claim_count": 4,
"window_may_have_closed_count": 0,
"due_soon_count": 2,
"open_count": 0,
"in_progress_count": 1,
"closed_out_count": 1,
"action_required_count": 2,
"total_unrecovered_at_risk": 137.75,
"recovered_amount": 11.0,
"closed_unrecovered_amount": 7.0,
"unrecovered_by_reason": [
{
"reason": "returnless_refund_issued",
"claim_count": 1,
"unrecovered_amount": 68.5
},
{
"reason": "return_item_damaged",
"claim_count": 1,
"unrecovered_amount": 42.0
},
{
"reason": "return_not_received",
"claim_count": 1,
"unrecovered_amount": 27.25
}
],
"claims_preview": [
{
"rank": 1,
"reference": "SAFET-NORTH-1002",
"reason": "return_item_damaged",
"status": "info_requested",
"queue_status": "due_soon",
"unrecovered_amount": 42.0,
"deadline_kind": "info_response",
"deadline_date": "2026-08-08",
"days_until_deadline": 2,
"missing_evidence": [
"item_condition_photos",
"return_tracking",
"item_cost_invoice"
],
"evidence_ready": false
}
],
"publish_status": "draft_needs_review",
"safety": "Queues only the redacted case fields you supply. Filing deadlines are the supplied refund date plus your configured policy window \u2014 verify the current SAFE-T window in Seller Central. Friday reads no Amazon account, files no claim, asserts no eligibility, and predicts no reimbursement."
}
This sample uses synthetic facts. Your output is generated only from the facts you submit.