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Seller guide

How do I know when an FBA inbound shipment is ready to reconcile?

Apply seller-supplied receiving and reconcile windows to redacted FBA inbound shipment facts, separate missing from excess units, and build a review queue without claiming reimbursement eligibility.

Capture one current, redacted shipment snapshot

Start with a seller-owned shipment alias, current inbound status, shipped and received units, created date, and any observed shipped, delivered, closed, or reconciled dates. Remove carrier tracking, addresses, contacts, case evidence, buyer information, and raw account identifiers. Preserve the source export and its timestamp. A row copied from an old report can describe a state that has already changed, so the queue is only as current as the supplied snapshot.

Keep receiving dwell and reconcile eligibility separate

Enter the eligibility delay, reconcile-window length, close-warning period, and receiving-dwell threshold shown or chosen by the seller. Calculate dates from the supplied delivered date; do not embed a remembered marketplace window. A shipment can remain in receiving beyond an operating threshold without being eligible to reconcile, and an elapsed window does not prove Amazon will accept a request. Keep those states separate so operational aging is not mistaken for policy eligibility.

Show missing and excess units on different sides

Compare shipped units with received units arithmetically. If shipped exceeds received, report the positive missing-unit difference; if received exceeds shipped, report excess units separately. Never net excess units from one shipment against missing units from another, and exclude closed shipment context from active exposure. The difference describes the supplied counts only. It does not establish that units were lost, received late, transferred, reimbursed, or entered under another shipment.

Work the queue by timing state and evidence need

Review elapsed-window rows first, then rows inside the supplied eligible period, long-receiving rows, waiting-period rows, and closed context. Within a band, use the largest absolute unit difference and nearest supplied date to plan review. For each candidate, gather only authorized shipment-plan, carton-content, receiving, and inventory-ledger evidence. Record what a human verified; do not automatically open a case, upload evidence, adjust inventory, or convert a queue label into an account action.

Verify Seller Central before deciding the next step

Refresh the shipment and check its current status, received quantities, displayed eligibility, case history, and any newer inventory events. Reconcile the unit trail before assigning value or treating the difference as a loss. This method does not establish reconciliation eligibility, reimbursement eligibility, or Amazon fault. Friday reads no Amazon account, submits no reconciliation or evidence, claims no units or funds are owed, changes no shipment or inventory record, and publishes no listing.

Tools that help with this

Prices below are exact x402 per-call prices. Human card checkout uses fixed $3, $9, and $29 bundles; follow a tool page to see its applicable bundle.

Every paid output is a draft for your review before you publish, appeal, or activate anything. Friday does not access your seller account.

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