Seller guide
How do I reconcile eBay Order Earnings fees, credits, and refunds?
Rebuild each redacted Order Earnings identity, keep every expense and fee-credit component visible, and isolate refund rows for source review without asserting a credit.
Freeze one complete Order Earnings export
Choose a closed reporting window and one currency. Preserve a seller-owned reference, earnings date, gross amount, transactional fees, other fees, ad fees, fee credits, shipping labels, donations, refunds, and reported order earnings. Optional product and fulfillment costs belong in separate fields. Remove buyer, address, bank, payment, and raw order identifiers. A partial window can omit a later refund or credit and make a valid ledger appear wrong.
Give each expense its own sign and label
Treat transactional fees, other fees, ad fees, label costs, donations, and refunds as deductions. Treat a recorded fee credit as a reduction of expense rather than another sale. Keep every component in the result even when it is zero, because collapsing all expenses into one number hides a column mapping mistake. Use the signs from the supplied report and verify unfamiliar entries rather than guessing their economic direction.
Rebuild the reported earnings identity
Calculate gross minus transactional, other, and advertising fees, plus fee credits, minus shipping labels, donations, and refunds. Compare that amount with reported order earnings inside a seller-selected tolerance. Rank the largest absolute differences first and keep positive and negative mismatches separate. Matching the identity shows that the supplied columns add up; it does not prove any fee, refund, or credit was correctly applied under current eBay terms.
Review refund rows without assuming credit eligibility
Put refund rows carrying a recorded fee credit into a source-review queue and also keep refund rows without a credit visible. Compare the refunded share, transaction status, fee component, promotion attribution, dates, and the current authorized fee-credit terms. Do not calculate an expected credit from a generic percentage or assume every component is refundable. Partial refunds, later credits, retained fixed amounts, and export timing can require different source evidence.
Close contribution only after the ledger balances
When both product and fulfillment costs are supplied, subtract them from reported order earnings and review negative contribution separately from identity gaps and high expense share. Recheck the original Finances rows before adjusting books or asking support to review a transaction. This method does not prove eBay owes a fee credit or miscalculated earnings. Friday reads no eBay account, files no request, issues no refund, changes no listing or order, moves no money, and changes nothing.
Tools that help with this
Prices below are exact x402 per-call prices. Human card checkout uses fixed $3, $9, and $29 bundles; follow a tool page to see its applicable bundle.
- eBay Order-Earnings + Fee-Credit Contribution Reconciler ($0.50) — Rebuild supplied Order Earnings identities and rank fee-credit review rows
- eBay Final Value Fee Charge Verifier ($0.50) — Verify a separate seller-supplied final-value-fee calculation
- Marketplace Payout Reconciliation Analyzer ($1.00) — Trace reviewed order earnings through a supplied payout and deposit
Every paid output is a draft for your review before you publish, appeal, or activate anything. Friday does not access your seller account.
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