What you receive
- Return-cost totals grouped by reason, status, and disposition, ranked by cost
- Each group's rows, distinct return orders, quantity, refund, fees, and cost share
- An exact settled-vs-reported reconciliation of refund and return-fee totals
- Credits, unclassified adjustments, and the net settled return cost
- Exception flags for every variance beyond your tolerance
Who it is for
Walmart WFS sellers and finance agents locating return-cost and disposition exceptions from exported Customer Returns and Settlement reports before investigating individual SKUs.
Delivery: usually a structured result, workbook, or ZIP depending on the tool.
How it stays safe
Friday groups and reconciles only the WFS Customer Returns rows and settlement amounts you supply—references, SKUs, quantities, reason, status, and disposition labels, and amounts. It requires no buyer name, address, or message; reads no Walmart account, return, order, or settlement; infers no fault; disputes no return; files no claim; and mutates no fulfillment or settlement record. Friday does not publish listings and does not change a seller account. A variance flag means the supplied totals do not match within your tolerance—it does not say which side is wrong or that money is owed. Verify every exception against the live WFS Customer Returns and Settlement reports before acting.
Synthetic sample
See the deliverable structure before buying
{
"return_row_count": 5,
"return_order_count": 5,
"total_quantity": 6,
"reported_refund_total": 116.44,
"reported_fee_total": 18.0,
"reported_combined_cost": 134.44,
"reason_totals_preview": [
{
"label": "No longer needed",
"row_count": 2,
"return_order_count": 2,
"quantity": 3,
"refund_total": 53.97,
"fee_total": 9.0,
"combined_cost": 62.97,
"cost_share_pct": 46.84
},
{
"label": "Damaged item",
"row_count": 2,
"return_order_count": 2,
"quantity": 2,
"refund_total": 49.98,
"fee_total": 9.0,
"combined_cost": 58.98,
"cost_share_pct": 43.87
}
],
"reconciliation": {
"settlement_supplied": true,
"reported_refund_total": 116.44,
"settled_refund_total": 113.94,
"refund_variance": -2.5,
"refund_within_tolerance": false,
"reported_fee_total": 18.0,
"settled_fee_total": 18.0,
"fee_variance": 0.0,
"fee_within_tolerance": true,
"credit_total": 24.99,
"other_adjustment_total": 1.25,
"other_adjustment_count": 1,
"net_settled_return_cost": 106.95
},
"exceptions_preview": [
{
"code": "refund_variance_exceeds_tolerance"
},
{
"code": "unclassified_settlement_amount"
}
],
"publish_status": "draft_needs_review",
"safety": "Groups and reconciles only the WFS Customer Returns rows and settlement amounts you supply. A variance flag means the supplied totals do not match within tolerance\u2014not that money is owed or which side is wrong. Friday reads no Walmart account or buyer identity, disputes no return, and mutates no fulfillment or settlement record."
}
This sample uses synthetic facts. Your output is generated only from the facts you submit.