What you receive
- Negative topic queue with latest share, monthly change, acceleration, and six-month change
- Transparent priority score using only supplied aggregate topic metrics
- Positive themes kept in a separate preserve list instead of treated as problems
- ASIN summaries naming the highest-priority negative and positive topic
- Fixed review notes that prohibit defect inference and reviewer contact
Who it is for
Amazon sellers, brands, agencies, and product teams comparing aggregate Customer Feedback topic trends across ASINs before a human investigates product, packaging, or listing evidence.
Delivery: usually a structured result, workbook, or ZIP depending on the tool.
How it stays safe
Friday calculates only from the ASIN, Amazon-supplied aggregate topic and sentiment, six monthly occurrence percentages, and signed star-rating impact you supply. The schema accepts no review text, reviewer identity, order data, buyer messages, or customer content. It reads no Amazon account and verifies no field. A rising negative topic does not prove a product defect, listing cause, policy issue, or future rating outcome. Friday does not publish listings and never contacts a reviewer, requests or incentivizes a review, edits a listing, changes a product, or modifies a seller account. A human must investigate seller-controlled evidence before acting.
Synthetic sample
See the deliverable structure before buying
{
"negative_topic_count": 4,
"positive_topic_count": 2,
"accelerating_negative_count": 3,
"star_impact_negative_count": 3,
"rising_negative_count": 3,
"falling_negative_count": 1,
"negative_review_queue_preview": [
{
"rank": 1,
"asin": "B0NORTH001",
"topic": "lid leakage",
"latest_occurrence_percent": 24.0,
"month_over_month_change_points": 5.0,
"acceleration_points": 2.0,
"star_rating_impact": -0.4,
"priority_score": 35.0
},
{
"rank": 2,
"asin": "B0NORTH001",
"topic": "lid hard to clean",
"latest_occurrence_percent": 15.0,
"acceleration_points": 1.0,
"priority_score": 21.0
},
{
"rank": 3,
"asin": "B0NORTH002",
"topic": "packaging dents",
"latest_occurrence_percent": 10.0,
"acceleration_points": 2.0,
"priority_score": 17.0
}
],
"positive_topics_to_preserve_preview": [
{
"rank": 1,
"asin": "B0NORTH001",
"topic": "keeps drinks cold",
"latest_occurrence_percent": 28.0,
"star_rating_impact": 0.5,
"priority_score": 33.0
}
],
"publish_status": "draft_needs_review",
"safety": "Aggregate seller-supplied topic math only. No review text or reviewer identity is accepted; no defect, cause, or rating outcome is claimed; no reviewer is contacted and no listing or account is changed."
}
This sample uses synthetic facts. Your output is generated only from the facts you submit.