What you receive
- Severity-ranked row queue with every exception code attached to each override
- Keep-it/restricted contradiction, missing-reason, and missing-alias flags
- Duplicate-SKU-override and unpublished-override detection across the report
- Product-family conflict queue for clashing keep-it, restriction, or alias settings
- Row-vs-policy mismatches against an optional seller-approved SKU or family matrix
- An exception summary counting each issue type by severity
Who it is for
Walmart Marketplace sellers, agencies, and returns teams checking a Return Item Overrides export for unintended or inconsistent item exceptions before a human corrects the settings.
Delivery: usually a structured result, workbook, or ZIP depending on the tool.
How it stays safe
Friday audits only the SKU, product family, keep-it and restriction flags, restriction reason, return-center alias, publish status, and optional policy expectations you supply—never buyer, order, address, or contact fields. Friday reads no Walmart account and verifies no rule. A flagged exception is an observed inconsistency against the family or your own supplied policy, not proof that a return rule is wrong, non-compliant, or costly. Friday does not publish listings and never updates a return setting, restriction, alias, listing, or seller account. A human must decide the correct setting and verify current Walmart guidance.
Synthetic sample
See the deliverable structure before buying
{
"total_rows": 10,
"rows_with_exceptions": 7,
"clean_rows": 3,
"high_severity_rows": 4,
"medium_severity_rows": 2,
"low_severity_rows": 1,
"families_evaluated": 3,
"families_with_conflicts": 2,
"policy_rules_supplied": 2,
"rows_matched_to_policy": 2,
"distinct_skus": 9,
"duplicate_sku_count": 1,
"exception_summary": [
{
"exception_code": "family_restriction_conflict",
"severity": "high",
"count": 1
},
{
"exception_code": "keep_it_and_restricted",
"severity": "high",
"count": 1
},
{
"exception_code": "policy_restriction_mismatch",
"severity": "high",
"count": 1
},
{
"exception_code": "duplicate_sku_override",
"severity": "medium",
"count": 2
},
{
"exception_code": "family_alias_conflict",
"severity": "medium",
"count": 1
},
{
"exception_code": "restricted_without_reason",
"severity": "medium",
"count": 1
},
{
"exception_code": "unpublished_override",
"severity": "low",
"count": 2
}
],
"row_findings_preview": [
{
"priority_rank": 1,
"record_reference": "RO-NORTH-003",
"sku": "NW-BOTTLE-24",
"severity": "high",
"exception_codes": [
"family_restriction_conflict",
"duplicate_sku_override",
"restricted_without_reason"
]
},
{
"priority_rank": 3,
"record_reference": "RO-NORTH-005",
"sku": "NW-MUG-12",
"severity": "high",
"exception_codes": [
"keep_it_and_restricted",
"unpublished_override"
]
},
{
"priority_rank": 4,
"record_reference": "RO-NORTH-006",
"sku": "NW-CANDLE-08",
"severity": "high",
"exception_codes": [
"policy_restriction_mismatch"
],
"matched_policy_scope": "sku"
}
],
"family_findings_preview": [
{
"priority_rank": 1,
"product_family": "NW-BOTTLE",
"row_count": 2,
"restriction_conflict": true,
"severity": "high"
},
{
"priority_rank": 2,
"product_family": "NW-TUMBLER",
"row_count": 2,
"alias_conflict": true,
"distinct_aliases": [
"NW-RC-EAST",
"NW-RC-WEST"
],
"severity": "medium"
}
],
"publish_status": "draft_needs_review",
"safety": "Deterministic consistency and policy audit of seller-supplied redacted override rows only. No flag proves a return rule is wrong or costly, and no return setting, listing, or account is changed."
}
This sample uses synthetic facts. Your output is generated only from the facts you submit.