What you receive
- Within-48-hours response-rate and impacted-customer changes across snapshots
- Magnitude-ranked seller-accountable driver queue with movement labels
- Three-snapshot acceleration when consecutive observations exist
- Each driver's share of its group's latest supplied rate sum
- Non-accountable drivers tracked in their own separate group
Who it is for
Walmart sellers and agencies deciding which measured contact driver deserves support-process attention first, using Walmart's own accountability split instead of a single headline response rate.
Delivery: usually a structured result, workbook, or ZIP depending on the tool.
How it stays safe
Friday compares only the aggregate within-48-hours response rates, impacted-customer counts, trends, standards, risk labels, and driver rates you supply from Walmart's Seller Response Rate summary. It accepts no message text, buyer, order, or contact content and reads no Walmart account or report. A higher response rate is better. Driver movement shares an account-level window but does not prove cause, fault, or a seller-standing outcome. The supplied tolerance is not a Walmart standard. Friday does not publish listings and never responds to a contact, disputes a label, contacts a customer, or changes a listing, order, or seller account. A human must verify the live summary and underlying report.
Synthetic sample
See the deliverable structure before buying
{
"latest_response_rate_percent": 96.5,
"response_rate_change_points": 2.5,
"latest_customers_impacted": 85,
"customers_impacted_change": -35,
"rising_count": 2,
"falling_count": 1,
"accountable_driver_queue_preview": [
{
"magnitude_rank": 1,
"driver_label": "Order status",
"movement": "rising",
"latest_rate_percent": 2.8,
"latest_change_points": 0.3,
"acceleration_points": 0.2,
"latest_share_of_group_rate_percent": 42.17
},
{
"magnitude_rank": 2,
"driver_label": "Shipping delay",
"movement": "rising",
"latest_rate_percent": 2.1,
"latest_change_points": 0.7,
"acceleration_points": 0.3,
"latest_share_of_group_rate_percent": 31.63
}
],
"non_accountable_driver_preview": [
{
"magnitude_rank": 1,
"driver_label": "Marketplace inquiry",
"movement": "rising",
"latest_rate_percent": 3.2
}
],
"publish_status": "draft_needs_review",
"safety": "Aggregate seller-supplied trend arithmetic only. A higher within-48-hours response rate is better; Walmart's accountability labels are preserved in separate groups and no cause or account action is inferred."
}
This sample uses synthetic facts. Your output is generated only from the facts you submit.