What you receive
- Poor and Very Poor priority queue ranked by supplied units then NCX rate
- Every supplied CX Health band preserved without reclassification
- Aggregate reason groups with ASIN counts, units, and supplied-rate context
- Optional units × unit-contribution estimate with missing economics counted
- Non-priority ASIN rows retained as context behind the review queue
Who it is for
Amazon sellers, agencies, and catalog or CX teams triaging an aggregate Voice of the Customer export before a human reviews each ASIN and current Seller Central guidance.
Delivery: usually a structured result, workbook, or ZIP depending on the tool.
How it stays safe
Friday ranks only the aggregate ASIN, supplied CX Health band, NCX rate, normalized top-reason label, units, and optional unit contribution you provide. It accepts no customer text, buyer, order, return, message, contact, or review fields; reads no Amazon account or Voice of the Customer page; and verifies no value. Poor and Very Poor remain Amazon labels supplied by the seller—not Friday classifications, causes, policy findings, or suppression predictions. A reason group shows concentration only. Friday edits no detail page, does not publish listings, contacts no customer, files no appeal, and changes no order, return, offer, inventory, or seller account. A human must verify the source export and current Seller Central guidance before acting.
Synthetic sample
See the deliverable structure before buying
{
"row_count": 6,
"priority_asin_count": 4,
"poor_asin_count": 2,
"very_poor_asin_count": 2,
"context_asin_count": 2,
"supplied_units_sold": 7600,
"priority_units_sold": 3900,
"priority_estimated_period_contribution_when_supplied": 12300.0,
"priority_missing_unit_contribution_count": 1,
"review_queue_preview": [
{
"priority_rank": 1,
"asin": "B0NORTH211",
"classification": "priority_poor",
"cx_health_band": "POOR",
"ncx_rate_percent": 6.5,
"top_reason": "SIZE_EXPECTATION",
"units_sold": 1800,
"estimated_period_contribution": 5400.0
},
{
"priority_rank": 2,
"asin": "B0NORTH212",
"classification": "priority_very_poor",
"cx_health_band": "VERY_POOR",
"ncx_rate_percent": 12.5,
"top_reason": "PRODUCT_QUALITY",
"units_sold": 1200,
"estimated_period_contribution": 6000.0
}
],
"reason_summary_preview": {
"top_reason": "PRODUCT_QUALITY",
"asin_count": 2,
"very_poor_asin_count": 2,
"priority_units_sold": 1650,
"average_ncx_rate_percent": 15.25,
"maximum_ncx_rate_percent": 18.0,
"missing_unit_contribution_count": 1
},
"warnings": [
"Poor and Very Poor are supplied CX Health labels, not Friday classifications or suppression predictions.",
"Reason groups show aggregate concentration only and do not prove cause."
],
"publish_status": "draft_needs_review"
}
This sample uses synthetic facts. Your output is generated only from the facts you submit.