What you receive
- Overdue, respond-due, awaiting-buyer-return, escalated, or closed status per supplied request
- Arithmetic respond-by date, days remaining, and due-soon flag for active requests
- Refund amount at risk totaled by supplied reason label across unresolved requests
- Refund exposure by queue status with escalated and closed context kept explicit
- Chronology-preserving response, escalation, and closed dates where supplied
Who it is for
TikTok Shop sellers, agencies, and support teams organizing redacted return requests before a human opens Seller Center, verifies the live deadline and stage, and decides what to do.
Delivery: usually a structured result, workbook, or ZIP depending on the tool.
How it stays safe
Friday performs date and amount arithmetic only on seller-redacted return-request aliases, requested and stage-history dates, seller-confirmed response-window terms, supplied reason labels, and refund amounts at risk. It reads no TikTok Shop account, return, request, order, buyer, address, contact, message, evidence, tracking, or payment data; verifies no deadline, fault, reason, amount, escalation, or outcome; issues no refund; approves, escalates, or closes no request; contacts nobody; does not publish listings; and changes no seller account. Confirm every live respond-by time, stage, and available choice in Seller Center before acting.
Synthetic sample
See the deliverable structure before buying
{
"request_count": 6,
"overdue_count": 1,
"respond_due_count": 2,
"awaiting_buyer_return_count": 1,
"escalated_count": 1,
"closed_count": 1,
"due_soon_count": 1,
"action_required_count": 3,
"unresolved_count": 5,
"total_refund_amount_at_risk": 529.5,
"escalated_refund_amount_at_risk": 200.0,
"closed_refund_amount_context": 55.0,
"requests_preview": [
{
"rank": 1,
"request_alias": "TTR-NORTH-1000",
"reason": "ITEM_NOT_RECEIVED",
"queue_status": "overdue",
"arithmetic_respond_by_date": "2026-08-14",
"days_until_deadline": -2,
"refund_amount_at_risk": 120.0
},
{
"rank": 2,
"request_alias": "TTR-NORTH-1001",
"reason": "ITEM_NOT_AS_DESCRIBED",
"queue_status": "respond_due",
"arithmetic_respond_by_date": "2026-08-17",
"days_until_deadline": 1,
"deadline_due_soon": true,
"refund_amount_at_risk": 89.5
}
],
"publish_status": "draft_needs_review",
"safety": "Uses only seller-redacted aliases, dates, supplied stages and reasons, current window terms, and refund amounts. Friday reads no TikTok Shop account or request, issues no refund, approves, escalates, or closes no request, and makes no policy or outcome claim."
}
This sample uses synthetic facts. Your output is generated only from the facts you submit.