What you receive
- Overdue, due-soon, incomplete-evidence, ready, or already-represented status for every supplied chargeback
- Days until each supplied Amazon-displayed respond-by date, ranked with the most urgent first
- A per-reason recommended-evidence checklist split into provided and still-missing
- An evidence-complete flag per claim (organizational, not a sufficiency claim)
- Amount at risk totaled by claim reason and by queue status
Who it is for
Amazon sellers, agencies, and support agents triaging a batch of supplied chargeback claims before a human represents them in Seller Central.
Delivery: usually a structured result, workbook, or ZIP depending on the tool.
How it stays safe
Friday organizes only the redacted chargeback fields you supply—reference, reason, status, amount, respond-by date, intended action, and evidence-provided labels. It reads no Amazon account, order, chargeback claim, message, or buyer record; verifies no deadline, amount, or evidence; and does not represent, contest, accept, or submit evidence for a chargeback. Response deadlines and amounts are seller-supplied and unverified, recommended evidence is organizational rather than a statement of Amazon's or the card network's requirements, and no result predicts an outcome. Friday does not publish listings and does not change a seller account. Confirm every respond-by date and the evidence Amazon displays for each claim in Seller Central before acting.
Synthetic sample
See the deliverable structure before buying
{
"chargeback_count": 5,
"overdue_count": 1,
"due_soon_count": 1,
"incomplete_evidence_count": 1,
"ready_count": 1,
"already_represented_count": 1,
"action_required_count": 4,
"total_amount_at_risk": 344.49,
"already_represented_amount": 210.0,
"amount_at_risk_by_reason": [
{
"reason": "item_not_received",
"chargeback_count": 1,
"amount_at_risk": 149.99
},
{
"reason": "fraud",
"chargeback_count": 1,
"amount_at_risk": 89.5
},
{
"reason": "duplicate_charge",
"chargeback_count": 1,
"amount_at_risk": 60.0
},
{
"reason": "item_not_as_described",
"chargeback_count": 1,
"amount_at_risk": 45.0
}
],
"chargebacks_preview": [
{
"rank": 1,
"reference": "AMZ-CB-NORTH-3000",
"reason": "duplicate_charge",
"queue_status": "overdue",
"amount": 60.0,
"respond_by_date": "2026-08-14",
"days_until_deadline": -2,
"intended_action": "represent",
"recommended_evidence_missing": [
"order_confirmation",
"buyer_communication"
],
"evidence_complete": false
},
{
"rank": 4,
"reference": "AMZ-CB-NORTH-3003",
"reason": "item_not_as_described",
"queue_status": "ready",
"amount": 45.0,
"respond_by_date": "2026-09-02",
"days_until_deadline": 17,
"intended_action": "represent",
"recommended_evidence_missing": [],
"evidence_complete": true
}
],
"publish_status": "draft_needs_review",
"safety": "Organizes only the redacted chargeback fields you supply. Friday reads no Amazon account, submits no evidence, represents no chargeback, and predicts no outcome."
}
This sample uses synthetic facts. Your output is generated only from the facts you submit.