What you receive
- Evidence-incomplete, ready-for-human-review, submitted, unavailable-context, or closed status per supplied DNR decision
- Provided and missing organizational evidence keyed to the seller-supplied tracking-status observation
- Displayed-action, submitted, unavailable, and closed refund exposure kept in separate totals
- Refund exposure summarized by queue status, supplied platform-decision outcome, and tracking status
- Action-first ranking by evidence coverage, then supplied refund exposure and decision date
Who it is for
TikTok Shop sellers, agencies, and support teams organizing redacted DNR compensation decisions before a human verifies the live order-level Appeal Action and evidence prompts in Seller Center.
Delivery: usually a structured result, workbook, or ZIP depending on the tool.
How it stays safe
Friday performs stage, evidence-coverage, and amount arithmetic only on seller-redacted DNR decision aliases, supplied platform-decision and Appeal Action observations, tracking-status observations, refund exposure, stage dates, and a boolean evidence inventory. It reads no TikTok Shop account, order, return, buyer, address, contact, message, tracking number, evidence file, or payment data; embeds no appeal window or evidence rule; decides no delivery, evidence sufficiency, appeal availability, merit, refund, or reimbursement outcome; uploads no evidence; drafts or submits no appeal; opens no ticket; contacts nobody; moves no money; does not publish listings; and changes no seller account. Confirm every live DNR decision, Appeal Action, prompt, and evidence requirement in Seller Center before acting.
Synthetic sample
See the deliverable structure before buying
{
"decision_count": 6,
"evidence_incomplete_count": 1,
"ready_count": 1,
"submitted_count": 1,
"unavailable_context_count": 1,
"closed_count": 2,
"action_required_count": 2,
"total_refund_exposure": 539.49,
"displayed_action_unsubmitted_refund_exposure": 209.5,
"submitted_refund_exposure": 75.0,
"unavailable_refund_context": 45.0,
"closed_refund_context": 209.99,
"decisions_preview": [
{
"rank": 1,
"decision_alias": "DNR-NORTH-1000",
"queue_status": "evidence_incomplete",
"refund_exposure": 120.0,
"tracking_status_observation": "DELIVERED",
"recommended_evidence_missing": [
"carrier_delivery_confirmation",
"delivery_photo_or_signature"
]
},
{
"rank": 2,
"decision_alias": "DNR-NORTH-1001",
"queue_status": "ready_for_human_review",
"refund_exposure": 89.5,
"tracking_status_observation": "DELIVERED",
"recommended_evidence_missing": []
}
],
"publish_status": "draft_needs_review",
"safety": "Uses only seller-redacted aliases and supplied decision, Appeal Action, tracking, stage, amount, and boolean evidence observations. Friday reads no TikTok Shop account, proves no delivery, decides no appeal availability or outcome, and uploads or submits nothing."
}
This sample uses synthetic facts. Your output is generated only from the facts you submit.