What you receive
- Correction-pending, evidence-incomplete, ready-for-human-review, submitted, attempt-exhausted, or closed status per supplied appeal
- Remaining appeal attempts per order and metric from the supplied allowance minus attempts used
- Per-reason recommended-evidence provided/missing split with an evidence-complete flag
- Appealable exposure summarized by SPS metric and by appeal reason
- Action-required count and total remaining attempts across the actionable bands
Who it is for
TikTok Shop sellers, agencies, and support teams organizing redacted SPS metric appeals before a human opens Seller Center, verifies the live metric and attempt count, and decides whether to file.
Delivery: usually a structured result, workbook, or ZIP depending on the tool.
How it stays safe
Friday performs stage, evidence-coverage, and attempt-budget arithmetic only on seller-redacted SPS appeal references, supplied metrics and reasons, decision and stage-history dates, the per-order/metric attempt allowance and attempts used, and a boolean evidence checklist. It reads no TikTok Shop account, Shop Performance record, order, buyer, message, or evidence data; embeds no appeal limit or evidence rule; decides no metric correctness, evidence sufficiency, or appeal merit; assembles or submits no evidence; drafts, files, or withdraws no appeal; contacts nobody; does not publish listings; and changes no seller account. Confirm every live SPS metric, appeal path, attempt count, and evidence requirement in Seller Center before acting.
Synthetic sample
See the deliverable structure before buying
{
"appeal_count": 6,
"correction_pending_count": 1,
"evidence_incomplete_count": 1,
"ready_count": 1,
"submitted_count": 1,
"attempt_exhausted_count": 1,
"closed_count": 1,
"action_required_count": 3,
"actionable_remaining_attempts_total": 5,
"appeals_preview": [
{
"rank": 1,
"reference": "SPS-NORTH-2000",
"metric": "LATE_DISPATCH_RATE",
"appeal_reason": "CARRIER_DELAY",
"queue_status": "correction_pending",
"remaining_attempts": 1,
"evidence_complete": false,
"recommended_evidence_missing": [
"proof_of_handover"
]
},
{
"rank": 2,
"reference": "SPS-NORTH-2002",
"metric": "NEGATIVE_REVIEW_RATE",
"appeal_reason": "POLICY_EXCEPTION",
"queue_status": "evidence_incomplete",
"remaining_attempts": 2,
"evidence_complete": false,
"recommended_evidence_missing": [
"buyer_communication",
"other"
]
}
],
"publish_status": "draft_needs_review",
"safety": "Uses only seller-redacted references, dates, supplied metrics, reasons, stages, the per-order/metric attempt budget, and a boolean evidence checklist. Friday reads no TikTok Shop account, decides no metric correctness or appeal merit, drafts or submits no appeal, and makes no outcome claim."
}
This sample uses synthetic facts. Your output is generated only from the facts you submit.